1. Listening and empathy: Give friends a safe space to fully express their feelings without interruption or contempt. Use words like 'I understand that you may feel sad/frustrated right now' to express your understanding and empathy, making them feel heard and understood.
2. Positive encouragement and perspective: Encourage friends to see the other side of the problem and try to interpret the current situation from a positive perspective. It can be said that "although it seems a bit difficult now, every challenge is an opportunity for growth. We can work together to find out if there are any positive gains or areas for learning
3. Provide practical help and advice: Based on the specific situation of the friend, provide some practical help or advice. For example, if it is a work-related issue, it can be suggested to analyze the problem together or find a solution; If it is a feeling of low mood, it is recommended to take a walk, watch a movie, or engage in other relaxing activities together to help distract attention and regain happiness. At the same time, we should respect our friends' wishes and not impose our own suggestions.