How to solve the problem of black screen on Asus computer

Feb 11,2025

Asus computer black screen may be caused by various reasons. Here are some common solutions: 1. Check the power and connection

1. Ensure that the power adapter is functioning properly: Check if the power adapter is securely plugged into the power outlet and if the power outlet is working properly. At the same time, check if the power adapter indicator light is on and confirm if it is in working condition. If there is a problem with the power adapter, it is recommended to try replacing it with a new one.

2. Check the power cord: Ensure that the power cord is intact, not damaged or broken, and correctly connected to the computer and power adapter.

3. Check the monitor connection cable: Ensure that the monitor connection cable (such as HDMI, VGA cable) is securely plugged into the interface of the computer and monitor. Try unplugging or replacing the connection cable with a new one. If conditions permit, you can try connecting the computer to another monitor to eliminate the possibility of a built-in monitor malfunction. 2、 Hardware inspection and repair

1. Memory module: Turn off the computer and disconnect the power, open the computer's main chassis (for laptops, the bottom panel may need to be removed). Remove the memory module, check for oxidation or dirt on the gold finger, wipe the gold finger with an eraser, and reinstall. If there are multiple memory modules, you can try installing only one memory module for testing to determine if there are any damaged memory modules.

2. Graphics card: If the computer is equipped with a dedicated graphics card, try to check and clean it according to the above memory module inspection method. Ensure that the graphics card is correctly installed and securely connected to the motherboard.

3. Hard drive: If the computer is using a mechanical hard drive, you can check if the hard drive has any abnormal noise or vibration. If there is a problem with the hard drive, it may be necessary to replace the hard drive or perform data recovery. Attempt to enter the BIOS settings interface and check if the hard drive is correctly recognized.

4. Other hardware: Check other hardware components such as motherboard, CPU, etc. to ensure they are not damaged or malfunctioning. If none of the above methods can solve the problem, it may be necessary to consider the possibility of hardware failure and seek the help of professional maintenance personnel. 3、 Software and System Repair

1. Update graphics card driver: Go to ASUS official website to download and install the latest version of graphics card driver, ensuring it is compatible with your laptop model. Driver updates may fix some known issues and provide better compatibility and stability.

2. Reset BIOS settings: Press the corresponding button (such as F2, Del key) during the boot process to enter the BIOS settings interface. Find the 'Load Default Settings' option and confirm to save the changes. This will restore the BIOS settings to the factory default state, which can sometimes solve the problem of black screen when booting up.

3. System repair: If the computer was able to boot up normally before, but has recently experienced a black screen issue, it may be caused by damaged or conflicting operating system files. Try using system repair tools such as Windows' 'Startup Repair' feature for repairs. If the repair tool cannot solve the problem, it may be necessary to consider reinstalling the operating system. 4、 Other precautions

1. Avoid illegal software and virus infections: Download and install software from reliable sources, regularly scan for viruses, and avoid accessing unsafe websites to prevent system file damage or virus infections.

2. Regular maintenance: Regularly clean the dust and dirt inside the computer, keep the cooling system unobstructed, and prevent hardware failures caused by overheating.

3. Backup data: Regularly backup important data to prevent data loss due to hardware failures or system crashes.

The solution to black screen on ASUS computers involves multiple aspects, including power and connection checks, hardware checks and repairs, software and system repairs, and other precautions. When troubleshooting and solving problems, it is necessary to check and try the above methods one by one. If the problem persists, it is recommended to contact ASUS official customer service or professional repair personnel for further testing and repair.