What should I do if the touchpad on my Win11 computer doesn't respond

Feb 15,2025

When the touchpad of a Win11 computer does not respond, you can try the following methods to solve the problem: 1. Restart the computer

Try restarting the computer. Sometimes, a simple restart can solve temporary software or hardware conflicts. 2、 Check the touchpad switch

1. Use shortcut keys: Check if there are shortcut keys used to enable or disable the touchpad. Different brands of computers may have different shortcut key combinations, such as Fn+F9, Fn+F10, etc.

2. Through system settings: - Press the 'Windows+I' key to open settings- Click on "Bluetooth and Devices"- In the "touchpad" section, check if the touchpad is enabled. If not enabled, click the toggle button to enable it. 3、 Update touchpad driver program

1. Through Device Manager: - Press the 'Windows+R' key, enter 'devmgmt. msc', and then press Enter to open Device Manager- Expand the "Mouse and Other Pointer Devices" section- Find the touchpad device, right-click on it, and select 'Update Driver'- Select 'Automatically search for drivers' and wait for Windows to search and install the latest drivers.

2. Manual download and installation: - If automatic search cannot find updates, you can visit the official website of the computer manufacturer to search for and download touchpad drivers suitable for your computer model and operating system- After downloading, follow the manufacturer's instructions for installation. 4、 Reset touchpad settings

If the problem persists after updating the driver, you can try resetting the touchpad settings:

1. Open the settings.

2. Click on "Bluetooth and Devices".

3. Click on the 'touchpad' and scroll to the bottom of the page.

4. Click on the 'Default' or 'Reset' option to restore the touchpad's default settings. 5、 Check for hardware issues

If none of the above methods can solve the problem, it may be due to a hardware malfunction in the touchpad. At this point, it is recommended to contact the customer service department of the computer manufacturer or seek professional repair services. 6、 Other precautions

-Ensure that your computer system is up-to-date, as system updates may include hardware improvements and fixes.

-If your computer has recently installed new software or drivers and the touchpad is experiencing issues afterwards, try uninstalling these newly installed software or drivers to see if the problem is resolved.

-Check the touchpad for physical damage or dirt, which may affect its performance. If there is dirt, please gently wipe it with a clean cloth.

When the touchpad of a Win11 computer does not respond, the problem can be solved by restarting the computer, checking the touchpad switch, updating the driver program, resetting the touchpad settings, and other methods. If the problem persists, it is recommended to contact the manufacturer or seek professional repair services.