The USB interface of the laptop is unresponsive, but it can be charged

Feb 14,2025

When the USB port of a laptop is able to charge but unresponsive (i.e. unable to recognize or transfer data), this is usually caused by various reasons. Here are some possible reasons and corresponding solutions: Possible reasons

1. Hardware malfunction:- Long term use or improper plugging and unplugging of the USB interface may cause internal damage, and although the interface can still be powered on, the data transfer function may have failed- The USB control chip on the laptop motherboard may also have issues, affecting the normal operation of the USB interface.

2. Driver issue:- USB interfaces require corresponding drivers to support data transfer. If the drivers are incorrect, outdated, or not installed correctly, it can cause the USB interface to malfunction.

3. Power management settings: In some cases, in order to save power, the Windows system may turn off the USB controller when it is not in use, causing the interface to be unable to transfer data.

4. External interference: External factors such as static electricity and magnetic fields may interfere with the normal data transmission of the USB interface. resolvent

1. Check and replace USB devices or cables: - Try connecting other USB devices to the same interface, or connecting the device to another laptop's USB interface, to determine if the problem is with the device or cable.

2. Update or Reinstall Drivers: - You can check the driver status of USB devices through Device Manager and attempt to update or reinstall drivers. Professional driver management software (such as Driver Life) can be used to detect and update driver programs.

3. Adjust power management settings: - Find the "Universal Serial Bus Controller" in Device Manager, then set each "USB Root Hub" and uncheck the option "Allow computer to turn off this device to save power".

4. Exclude external interference: - Try to keep the USB device away from other electronic devices, or make sure the power is turned off when plugging and unplugging the USB device to reduce static electricity damage to the interface.

5. Using system recovery or reset function: - If none of the above methods can solve the problem, you can consider using the system's recovery or reset function to restore the system to its previous state and eliminate the possibility of software failure.

6. Contact professional maintenance personnel: If the above methods are ineffective, it may be that the USB interface itself is damaged. It is recommended to contact professional maintenance personnel for repair or replacement.

Through the above steps, you can troubleshoot and solve the problem of the laptop USB interface not responding but being able to charge one by one. If the problem persists, it may be necessary to consider more complex hardware failures or seek professional technical support.