ASUS computer keyboard cannot be opened

Feb 14,2025

ASUS computer keyboard cannot be opened due to various reasons. Here are some common solutions: 1. Check the hardware connection

1. Confirm keyboard connection: Ensure that the keyboard is properly connected to the computer. If it is an external keyboard, check if the USB port is securely plugged in.

2. Built in keyboard check: If it is a laptop's built-in keyboard, check for physical damage or connection issues. 2、 Software Solution

1. Using the on-screen keyboard: - Click on the "Start" menu, select "Run", enter "osk" and press Enter to bring up the on-screen keyboard- Use the on-screen keyboard to check if it can input normally, in order to rule out whether it is a software or hardware issue.

2. Restarting the computer: Sometimes a simple restart can solve temporary software conflicts or errors.

3. Enter BIOS test: - After shutting down, press and hold the F2 key to restart and enter the BIOS interface- Test whether the keyboard is working properly in BIOS, especially the up, down, left, right, and numeric keys.

4. Update or reinstall drivers: - Open the "Device Manager", find the keyboard device, right-click and select "Uninstall Device"- After restarting the computer, the system will automatically reinstall the driver program- If the problem persists, you can try downloading the latest keyboard driver from the ASUS official website for installation.

5. System file settings: - Check if there are any system file settings errors that are causing the keyboard to malfunction- You can try using the system restore function to restore the system to its previous normal state.

6. Keyboard troubleshooting: - Enter "Troubleshooting Settings" in the Windows search box and click "Open"- In the troubleshooting window, select "Keyboard" and click "Run Troubleshooting". 3、 External factor investigation

1. Cleaning the keyboard: - If there is dust or dirt on the keyboard, it may affect the sensitivity of the keys- Gently clean the keyboard surface and keys with a soft cloth and cleaning agent.

2. Check external devices: - If other external devices are connected (such as USB hubs, keyboard extenders, etc.), try disconnecting them to see if the problem can be resolved. 4、 Contact after-sales or professional maintenance

1. Contact ASUS customer service: If none of the above methods can solve the problem, it is recommended to contact ASUS customer service or go to the official after-sales service center- Provide detailed fault description and computer model for professional technical support.

2. Professional maintenance: If it is determined to be a hardware malfunction (such as keyboard damage, broken cables, etc.), it is necessary to seek the help of professional maintenance personnel.

The problem of ASUS computer keyboard not opening may be caused by various reasons and needs to be investigated and resolved according to specific situations. When attempting to solve a problem, please ensure to follow the correct steps and pay attention to safety.