The mandatory regulations for the three guarantees of new energy vehicles mainly include the following aspects:
1. Three guarantee period: Three guarantee validity period: The three guarantee validity period of new energy vehicles should not be less than 2 years or the mileage should reach 50000 kilometers, whichever comes first. This deadline starts from the date when the seller issues the purchase invoice. Warranty period: The warranty period shall not be less than 3 years or 60000 kilometers of mileage, whichever occurs first. Both of these deadlines are calculated from the date when the seller issues the purchase invoice. If the invoice date does not match the delivery date of the car, it will be calculated from the delivery date.
2. Free repair and replacement policy: During the warranty period, if there are quality problems with household new energy vehicles or consumable parts during the warranty period, consumers can choose free repair services with the three guarantee certificate, including exemption from working hours and material costs. Within 60 days from the start of the warranty period or within 3000 kilometers of driving, if there are quality problems with major components such as the engine, transmission, power battery, or driving motor, consumers have the right to request free replacement of the corresponding components with the warranty certificate.
3. Product replacement or return terms: If a household new energy vehicle needs to replace its main components such as the engine due to quality issues within 7 days after the expiration of the warranty period, consumers can request a new car replacement or return with the purchase invoice and warranty certificate. Consumers also have the same right if serious quality problems such as steering system failure occur within 60 days or 3000 kilometers of driving. If the power battery of a new energy vehicle catches fire within the same time or mileage range, consumers can also choose to replace or return it for free. If the power battery and drive motor are replaced twice due to quality issues, or if their main components cannot be used normally after two replacements, consumers also have the right to choose between replacement or return.
The three guarantee policy for new energy vehicles also includes provisions for spare vehicles or traffic compensation, compensation for personal injury or traffic accidents caused by quality issues, etc. The specific details may vary depending on different brands and products. Consumers should carefully read and understand the manufacturer's three guarantee policy and service terms when purchasing new energy vehicles.