1. Listening and Understanding: Parents should patiently listen to their children's complaints, understand the specific situation of conflicts and their feelings, and not rush to draw conclusions or blame the other party. By listening, help children express their emotions and understand the multifaceted nature of problems.
2. Guide communication and reflection: Encourage children to try direct communication with each other or organize a peaceful dialogue with the assistance of parents, giving both parties the opportunity to express their thoughts and feelings. At the same time, guide children to reflect on their behavior and attitude in conflicts, recognize that everyone can make mistakes, and it is important to learn how to solve problems and get along harmoniously.
3. Teach conflict resolution strategies and support: Based on the nature of the conflict, provide children with some conflict resolution strategies, such as taking turns, compromising, and finding common ground. Emphasize the importance of cooperation and respect, and indicate that parents will always support them from behind. If the conflict is complex or difficult to resolve, you can consider communicating with school teachers or professionals to seek more professional help.